Activation not working?
Best Answer
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Easieat way to solve this is with Fizz customer service. You can wait a fews days also as it may be be a temporary issue.
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.2
Answers
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Hi Rabiul
Check your account. Do you see your plan already activated?
Also check your credit card? Was the charge for your plan already taken?
If yes, it means your plan is already activated. Please try the SIM card in your phone.3 -
No, it still says activation pending on my account3
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If your plan was not activated and your credit card was not charged, then please retry the activation.
To help, you can delete your browser cookies and open a new tab in private mode.
If you cannot complete the activation, contact Fizz support.
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
3- The green chat bubble should appear after a few seconds in the bottom right corner.3 -
You can contact Fizz support by chat, from 8 AM to 9 PM everyday. This would be my starting point.2
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Try to restart your phone0
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