Deactive SIM card

golshan
golshan Posts: 2 ✭✭
in My Mobile
How can i canceal my sim card

Answers

  • Mike
    Mike Posts: 21,554 ✭✭
    Hi Golsham,
    unfortunately you cannot get a refund for a SIM card.

    However, you may offer it to friends or family who want to activate a new plan or use it for replacement if they lost their phone. There is no expiry on SIM cards and they are reusable even if previously activated. Remember to give your referral code, then you can also offert it for free.
  • MichelP
    MichelP Posts: 8,731 ✭✭
    golshan,
    Unfortunately,
    You cannot be refunded for your sim card not used.
    Please, try to sell it or give to one of your relative or your friend.
  • gabibel
    gabibel Posts: 39 ✭✭
    If you mean to deactivate your monthly plan, just go to your profile -> my plans and deactivate it. You can then dispose of the Sim card if you wish or leave it aside for future use.
  • Whizz
    Whizz Posts: 23,015 admin
    Hello Golshan,
    I kindly inform you that I have verified your account and see that you've already cancelled the mobile plan. The cancellation will be effective at the end of the payment cycle, meaning in 2 days. Here you can find more details regarding the cancellation: https://fizz.ca/en/faq/unsubscribe
    Please reach us back if you have any other questions. We are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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