Please can I upgrade from 30 Mbps to 60 Mbps?
Christian Z.
Posts: 2 ✭✭
in Internet
I just ordered your service and the installation is Saturday morning, I signed for 30 Mbps but I like to change to 60Mbps for $5.00 more a month
17
Answers
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Christian Reach Fizz for that. Because it’s a new installation...
Chat with Fizz.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca
https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-home-internet-plan-how-do-i-do-this11 -
Hi Christian
Best to chat with Fizz support concerning your request.
And no worries with Fizz, there is no contract. You are free to change your plan at any time.
So even if you start with 30Mbps this Saturday, you can change your plan afterwards.11 -
Good choice, it's worth the money!7
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Christian,
Have you scheduled your installation with the technician?
If you want to change your residential internet plan, you need to contact the Fizz customer service by chat.
To chat:
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
Click on the green chat bubble when you see it down to the right of the page.3 -
Hello Christian,
I have verified and see that you've managed to contact us on Live Chat and one of my colleagues helped you further.
If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
Thank you, have a great day!
Adelina2
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