How can I cancel my account because I have returned to my home country
xizhi
Posts: 1 ✭✭
Hello there, I have returned to my home country and will no longer use my number and my payment in the future.
How can I cancel my account and number from next month so that the system will no longer automatically charge fees?
How can I cancel my account and number from next month so that the system will no longer automatically charge fees?
8
Answers
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Sure you can cancel it
Log into your Fizz account to do it yourself:
1- Go to My plans in your Fizz account.
2- Select the plan you wish to close.
3- Click on Manage.
4- Select Unsubscribe to begin the process.
5- Select the credit card to which you will transfer any remaining funds in your Wallet.
Source: https://fizz.ca/en/faq/unsubscribe5 -
Just follow this guide. https://fizz.ca/en/faq/unsubscribe
Note, if you are leaving in the middle of the current payment cycle, you will not receive a prorated refund.
Good luck with your move!5
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