I want to know if my payment failed how can I try again please I really need to re activate myservic

Hi
You need to update your payment method
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

Once your default payment method is all set and up-to-date for this plan, look for the Make my monthly payment button in your account. This will trigger a payment attempt, and your service will be reactivated once the payment is confirmed.

https://fizz.ca/en/faq/how-do-i-fix-payment-issue

Fizz needs 2 hours to validate your payment and reactivate it.

Sometime you need to reboot the modem

You have to update your payment method first. If it does not work contact support

And then Santiago! Did the time fix your issue?
Sometime we just need to be patient