Istallation
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Answers
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Hi Sandra,
You can only check the installation/delivery date, the modem will be delivered by the technician
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address9 -
You can see your appointment is in your account under manage plan, appointments. You will have the option to reschedule and you may be able to get an earlier appointment. Check daily as new appointments open if people cancel etc.9
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It will be delivered by your technician on the date you selected.7
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As others have said it is the technician that will deliver the modem. But I also want to add that you should also get a confirmation of the upcoming technician appointment (and thus modem delivery) by either email or phone, depending on which option you chose when booking the appointment.5
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You will receive email confirmation for the appointment.7
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sandra,
You will receive your modem when the technician will do the installation for your internet connexion.6 -
All the information you need is available in your Fizz online account4
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