No data in eastern Quebec
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Simon B. 67762
Posts: 2 ✭✭
in Internet
I have a Quebec data plan, however I have no data in Magdalen's islands (which is in Quebec, in the Maritimes). I have a Roaming Icon on on my android, and even if I enable roaming, I still have no data. I come here often and it's the 1st time I had this problem, others mobile companies are working well here with a very good coverage.
20
Answers
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Did you already try to reboot the phone after having activated the data roaming?7
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Thanks Mike,
Yes, I did this, no effect. Still roaming but no data.
however I found my solution with the correct APN setup as in https://community.fizz.ca/questions/2214444-fizz-ext-data8 -
simon,
Sorry,
Please,
Try to contact the Fizz customer service by chat to get help about this.
Chat service os available from 8h00 to 21h00.
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-ca
Click on the green chat bubble when you see it down to the right of the page.7 -
Good job Simon! You find the way by yourself for the APN settings!!4
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Good if ever the problem return contact support for help6
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Contact Fizz support on Facebook4
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Hello Simon,
We are glad that you find out a solution, and everything is working properly now.
If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
Have a great day!
Adelina4
This discussion has been closed.