Why with 12 GB data remain I received the notice for slow down?

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Seyededris
Seyededris Posts: 1 ✭✭
in My Mobile
I have around 12 GB data on the number ********** but on my account show me my data is slow down!?

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  • Mike
    Mike Posts: 20,731 ✭✭
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    Here we are users and this is a public forum.
    Therefore, not the best place to publicize your phone number, I would like to advice your to contact the support in order to have your phone number canceled.

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Victoria C. #24523
    Victoria C. #24523 Posts: 367 ✭✭
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    It doesn’t matter how much you have remaining. It just counts your consumption per day based on your average use
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