Turning 5GHz to 2.4GHz

Hi all! Just got some smart devices but they do not pair with 5GHz. How do I fix this? Thank you for any help I can get!

Answers

  • Fizzy
    Fizzy Posts: 11,895 ✭✭
    Hi Victoria

    Are you using the default settings of the Fizz modem?
    After a factory reset, the Fizz modem will broadcast wifi on both frequencies (2.4 GHz and 5 GHz)

    Your device(s) should automatically connect to the proper frequency. If a specific device can connect only to the 2.4 GHz frequency, it cannot connect to 5 GHz.

    Optionally you may logon to your modem settings at 192.168.0.1 and disable any wifi frequency you no longer want to use: "Wireless" >> "Basic settings"
    >> 2.4G or 5G >> "Wireless Enabled" >> Off
  • Martha G. #29458
    Martha G. #29458 Posts: 166 ✭✭
    I think disabling ATF is the right way to go!
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