Mobile data usage not updating?

James B. 39137
James B. 39137 Posts: 8 ✭✭
in My Mobile
The last few days my mobile data usage on my Fizz profile has not been updating. I know for a fact that I've been using data, probably a hundred MB or more each day, certainly enough to notice that the remaining data is not changing. Any one else experiencing this or know what's up?

Answers

  • Lieux
    Lieux Posts: 2,528 ✭✭
    James did you try to refresh the page? Do you have an application with your phone which could tell you the exact MB you had left?
  • Mike
    Mike Posts: 21,531 ✭✭
    I never check, since I am not afraid to be overcharged

    You can always try with a different browser
  • James B. 39137
    James B. 39137 Posts: 8 ✭✭
    @Lieux, refreshed plenty of times over several days. No change. My phone records how much data I'm using, but not how much is left (which due to the roll-overs and purchased add-ons makes it hard to calculate the difference).
    @Mike Yeah, not a browser issue.
  • James B. 39137
    James B. 39137 Posts: 8 ✭✭
    Nevermind, I goofed, it's fine. *shrug emoji*
  • Alexander Y.
    Alexander Y. Posts: 288 ✭✭
    Maybe you were in WiFi and didn’t use mobile data?
  • George S. #20091
    George S. #20091 Posts: 639 ✭✭
    Try another browser
  • Matthew A. #24717
    Matthew A. #24717 Posts: 375 ✭✭
    What was the goof? We’re you looking in the wrong area?
  • MichelP
    MichelP Posts: 8,731 ✭✭
    James,
    Have you find the reason?
    Maybe, you were in wi-fi.
    Check it on your phone.
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
    im so sorry for you
This discussion has been closed.

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