Anyone else without data (LTE/MMS) in Verdun?
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jlambertca
Posts: 6 ✭✭
in My Mobile
Yesterday around 4PM, data stopped working on my phone. I can still place calls. I can still send SMS. My plan says I have 762MB of data left for the next two days. Fizz tech support told me to restart the phone; I actually reinstalled Android! Still won't work. All of the APNs are as they should be.
15
Answers
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Did you try taking out your sim and reinstalling it?7
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I tried putting my SIM card in another phone and it gives me the same problem. I put a working Fizz SIM card in my phone and it worked.
So all signs are pointing to a faulty SIM card... what do I even do at that point?6 -
Matthew suggestion is good.
I dont see any problem currently in this area6 -
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Chat should be open, hopefully they will replace it - I am glad you found the problem! https://fizz.ca/en/contact-us7
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I agree with your conclusion - your sim card is broken. You should order a new sim card.7
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Maybe it's your sim that's damaged7
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I live in Verdun and i am on LTE. No problem for me.6
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I'm so sorry for you4
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I didn't have any problems. Also, leave Verdun, awful place :P0
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Hello jlambertca,
Apologies for the encountered issue.
I see that you have reached us directly and one my colleagues created a ticket towards our technical team which has been resolved and you have been informed by e-mail as well.
Hope everything is well now.
Have a good day.
Catalin0
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