I cannot switch my credit card number

ERika F.
ERika F. Posts: 5 ✭✭
I used a credit card just for a single payment days ago, and now I have the one I would like to replace and be used for life but I cannot switch them. I need to erase the master card from my account and leave my visa. Could you please assist me?

Answers

  • Sébastien J. #11606
    Sébastien J. #11606 Posts: 189 ✭✭
    Follow Mike indication.
  • George S. #20091
    George S. #20091 Posts: 639 ✭✭
    You can change it from your account on Fizz
  • Patrick D. 61567
    Patrick D. 61567 Posts: 346 ✭✭
    ERika,

    1) You add the new card,
    2) You go to your services one by one to swap the payment card for the newly created card,
    3) You come back to all your card and delete the old one.

    Otherwise, you will get an error that the card is used elsewhere. It took me a while, but if you get the error that mean you forgot to swap payment card for one of your services.
  • Kurt V.
    Kurt V. Posts: 353 ✭✭
    You need to add a new card and make it your default payment method first
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