Do we need to keep the modem box?
Answers
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Yes it will be easier to send it back, you are not obliged7
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You could but i don’t believe it’s necessary.6
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Nop, just the modem will do. I believe you need to give the modem and the power cord. You can choose the box you like. Amazon box can do
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You can, but if you don't want to, you don't have to.
In the worst case, you pack it in a box of one of the Amazon packages that we order frequently6 -
Hi Léa
I think you are not obligated to keep it. However I kept my box because it is brand new and the modem fits perfectly inside. When the time comes, you can ask Fizz support whether they prefer the modem to be returned in the original box or if any box will do.
Note that the home internet contract does mention that we are responsible for damages to the modem.6 -
@Fizzy yes you are responsable for damage read the service agreement6
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Hi Mike, I did read that too.
Yes I did write that we are responsible for damages to the modem.7 -
You can use any box to return the modem back, my friend use an old box and was delivered to Fizz without any problem!5
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It's better to keep it. Since we need to send the modem back. Otherwise, the modem will be charged for not returning.5
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Léa,
It,s a very good idea if you have the space to store it.
or see this link:
https://fizz.ca/en/faq/what-size-box-do-i-need1 -
@Fizzy,
You mean physical damage? Because, otherwise it's hard to prove.1
This discussion has been closed.