Fizz badges?
Answers
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Sometimes the badge are not unlocking automatically and you need to contact the support
No, one is enought
for the badge point of view
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.16 -
Kurt I had the same issue with the Sundae badge and support had to fix it, as Mike mentioned. I don’t think I got my points though when they added but not worth the hassle of me contacting them again.9
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Hi Kurt
You need to contact support
Follow Mike’s steps
Regards8 -
Contact an agent by Facebook messenger. He will fix that8
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Do you really care?
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Hello Kurt,
I apologize for the fact that your Badge didn't activate the moment you've purchased the add-on and met the requirements.
Because of this, I've made aware of this to our technical team and they'll investigate your account and make the badge available.
If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Have a nice day!
Nicolae Bogdan7 -
You will need to contact support for help on that.7
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If you have this issue contact support for them to fix it5
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For the past few badges, I have had to contact Fizz via Facebook messenger to unlock the badge, so do not hesitate to reach out to them.3
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Be aware that contacting fizz support from facebook is not an active chat. Support request from facebook doesn't work well now. Maybe it was working well before, but now it's not.2
This discussion has been closed.