Why can’t I successfully reactivate my home internet?

Zhou Y. Posts: 3 ✭✭

July 2020 in Internet

I have just made my payment and received the email saying that I have reactivated my plan. However, the Wi-Fi does not work. What’s going wrong here?

18

Welcome!

It looks like you're new here. Sign in or register to get started.

Sign In

Answers

• 

  Mike Posts: 22,220 ✭✭

  July 2020

  Turn off the modem for 5 minutes

  5
• 

  Anne-laure F. Posts: 586 ✭✭

  July 2020

  Hello Zhou,
  Try to reboot your modem. Usually it's enough to make things right.
  Have a good day !

  5
• 

  Zhou Y. Posts: 3 ✭✭

  July 2020

  It seems that the problem has some connection with the “@“ light that is not blinking. How can I fix this?

  4
• 

  Zhou Y. Posts: 3 ✭✭

  July 2020

  Fixed! Thank you.

  5

This discussion has been closed.