How long does the SIM Card take to ship during COVID-19 delivery delays?

Adham R. #26297 · July 2020

Hi everyone, I am new to Fizz and I just ordered my SIM card. During checkout, it said it would take about 3 days to deliver, but I am wondering if I live in Ottawa if that will be delayed due to COVID-19?

Mike · July 2020

They are shipped with Canada post therefore at least 2 weeks

Stéphane L. 1007 · July 2020

It's possible, nobody know for shure. Sometimes it can be 2 days, or a month!

Myriam C. 59395 · July 2020

I'm in Québec and I received it in 2 days, last week.

KingKong · July 2020

Hi Adham, Delivieries will take more time due to the Covid situation, at least two weeks. If you have questions regarding your SIM card and delivery status you can contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link (https://fizz.ca/fr/faq/comment-gerer-le-rendez-vous-avec-...) and simply scroll down until you see the Green Bubble, Click on it to start your Chat session with the customer service. Good Luck, they will be able to help you ! ! If I helped you out properly, please choose me has the best answer to close the Topic