I had an appointment from 7h30 until 12h today 1st July, no one came?

Posts: 2 ✭✭
Will somebody come install it?

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Answers

  • Supreme Geek 5/5154🔥 Posts: 22,191 ✭✭
    You should wait an other 2 hours if he will not show up it means that he had a problem with a previous installation.
    Today is a very busy day
  • Supreme Geek 5/538🔥 Posts: 12,351 ✭✭
    Félix,

    Give them one hour. You can contact Fizz support to let them know.

    Unfortunately you may have to reschedule it.
    https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
  • Big Geek 2/5 Posts: 148 ✭✭
    Hi Félix,
    Today it's probably the busiest day of the year,
    Try to contact support for an head up,
    Regards
  • Geek 5/5 Posts: 87 ✭✭
    Let us know when they show up it would be interesting to know just how busy they are today.
  • Supreme Geek 5/5 Posts: 8,731 ✭✭
    Félix,
    You need to be patient.
    First of July is a busy day.
    If the technician doesnt come unfortunately today, you'll be abled to fix again a new appointment after 20 hours of your appointment of today.
    First, connect you to your Fizz account.
    Click on: My plan (internet)
    Click on: Manage my plan
    Click on: Appointment
    Click on: Re-planifiate , choose a date and an hour of your choici and click on to save this change.
  • Apprentice 1/5 Posts: 2 ✭✭
    They arrived at 15h30! I was so happy! Thank you for your response
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