Payment deline
harjit K. #24618
Posts: 1 ✭✭
I try to put my credit card but It got deline
14
Answers
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Thanks for your fabulous question!
Hi Harjit! Thanks for your fabulous question.
For billing issues i suggest you to contact directly fizz by clicking the green chat bubble available in your account dashboard or by chatting with a fizz rep on facebook under the name "Fizz". If fizz cannot resolve your billing problem, you need to contact your credit card company.
It's been a pleasure to assist you today. Have a nice day!
If you have any further question, ask me!
Don't forget to mark my answer as the best!4 -
Hello harjit,
Apologies for this unpleasant situation that you've encountered.
I've checked your account and saw that you've reached our support department, as Mathieu indicated, and they've provided you a solution for this unpleasant inconvenience.
If you encounter anything else, don't hesitate to contact us by following the FAQ https://fizz.ca/en/contact-us with our contact methods.
Cheers!
Nicolae Bogdan5 -
Hello Harjit. I'm happy a solution was found. Have a good day !4
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Hi Harjit!
Just a quick follow-up. Problem resolved?4 -
Have you made sure your card is either a Visa or Mastercard?2
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