I would like to stop using the Internet from next month.

samaneh H.
samaneh H. Posts: 1 ✭✭
I would like to stop using the Internet from next month. Please tell me what I should do?

Answers

  • Annick M. #1972
    Annick M. #1972 Posts: 328 ✭✭
    You can unsubscribe at anything in your account. If you just want to not use it for one month than I suggest you change you plan for the cheapest one for the next month and then change it back when you want to use it again. Fizz don't have the option to stop the service for one month then have it back without unsubscribing.
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Samaneh,
    You can unsubscribe to your Fizz internet plan online.
    First, connect you to your Fizz account.
    Then, click on: my plan (internet)
    Click on: Manage my plan
    Click on:unsubscribe
    Dont forget to return the Fizz modem as requested if you dont want to be charged of it.
    PS: be sure to unsubscribe to your plan 48 hours before the end of your billing cycle.
  • SuperFizzeur
    SuperFizzeur Posts: 3,767 ✭✭
    Hi Sameneh!
    Just make a follow-up. You have the same problem?
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