Fizz chat not working alternatives ?

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Sean G. #4365
Sean G. #4365 Posts: 9 ✭✭
in About my account
is there an alternative to fizz chat that's not twitter? Id really not want to make an account

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  • Meowth
    Meowth Posts: 94 ✭✭
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    you can chat with them on facebook too
  • Yelena
    Yelena Posts: 1,861 ✭✭
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    Messenger works for me. Compared to chat you don't have to wait for the answer. They will reply within a few hours.
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,715 ✭✭
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    try facebook
  • Whizz
    Whizz Posts: 19,106 admin
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    Hey Sean,
    As our community fellow members suggested, you can also reach us in private via Facebook Messenger: https://facebook.com/fizzca.
    Regarding the chat bubble occurrence, you need to meet certain conditions to be able to see it on your device. You can find all the details available on this link: https://fizz.ca/en/contact-us. There is also a possibility that the number of requests will surpass our processing capability and the chat bubble will not be visible at some point in time.
    Enjoy your day!
    Radu
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