Can I have another new fizz router
Ying D. #21823
Posts: 1 ✭✭
in Internet
I was wondering If my fizz router has a problem or broken, Can I ask fizz to send me a new one for free? or I need to buy from fizz
16
Answers
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If it is broken you can have it replaced
Otherwise contact the support
If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
- Click on this link: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
- The green chat bubble should appear after a few seconds in the bottom right corner.
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Do not hesitate to mark this answer as the best10 -
A technicien of vodeotron will bring you another modem if yours is broken7
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