Can I have another new fizz router

Ying D. #21823

I was wondering If my fizz router has a problem or broken, Can I ask fizz to send me a new one for free? or I need to buy from fizz

Mike

If it is broken you can have it replaced
Otherwise contact the support

If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
- Click on this link: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
- The green chat bubble should appear after a few seconds in the bottom right corner.
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Do not hesitate to mark this answer as the best

Qulbut

A technicien of vodeotron will bring you another modem if yours is broken