Installing/Delivery router

Martin B. 50338
Martin B. 50338 Posts: 2 ✭✭
I've been going around in circle on your website for 10 minutes. I need a technician to deliver my router and your chat doesn't work.
Please oblige
Martin
514-****

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    - Go to this page https://fizz.ca/en/faq/how-install-my-wi-fi-modem if you are not connect login
    - The business hours: every day from 8 a.m. to 9 p.m. (EST).
    - Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    .
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
  • Qulbut
    Qulbut Posts: 3,342 ✭✭
    In this link Fizz show you how to contact them
    https://fizz.ca/en/contact-us
  • lsabelle
    lsabelle Posts: 710 ✭✭
    Martin,

    Here on the community hub, we are users just like you. Don't share personnal informations here.
  • clau3166
    clau3166 Posts: 130 ✭✭
    Nobody on this forum can help you, unfortunately, you have to contact the customer service. Good luck with your delivery!
  • Nathan
    Nathan Posts: 477 ✭✭
    Have you been able to arrive on the appointment booking page while subscribing?
  • AntonioMar
    AntonioMar Posts: 788 ✭✭
    If the problem is resolved, could you please close the question.
This discussion has been closed.