Is it normal I already got charged for the internet when I scheduled my rooter to arrive a month fro
Marie-claude P. #20749
Posts: 2 ✭✭
in Internet
I thought i'd read that we were supposed to get charge once the modem arrived. So you can imagine I got pretty upset when I got charged for a internet fees I am not using with a modem I did not receive yet...................
12
Answers
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Yes it is normal, however, the billing cycle will start when the modem is received5
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Read the point 5 of this link from Fizz
https://fizz.ca/en/internet/how-it-works4 -
Marie-Claude,
Dont worry, it is normal.
Your internet plan will start when your modem will be delivered.2 -
Oki, thank you so much everyone
3 -
Yes, it's totally normal. You have to pay a month in advance, it's the same everywhere
Have a good day0
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