Internet Plan on Hold?

Isabella B.
Isabella B. Posts: 1 ✭✭
Can I put my internet plan on hold for the next 2 months because if Covid-19? I won't be needing wifi in my apartment during this time.

Answers

  • Nick M. #14999
    Nick M. #14999 Posts: 61 ✭✭
    Without wifi I'd go stir crazy!
  • AntonioMar
    AntonioMar Posts: 788 ✭✭
    Unfortunately, you cannot.
  • Whizz
    Whizz Posts: 18,785 admin
    Hello Isabella,
    I'm really sorry, your Home Internet plan cannot be put on pause due to technical reasons. I've checked your account and I see that a colleague of mine has already replied to you via email two days ago explaining you the available options for your situation. If you need further assistance, I invite you to contact us in private. You can also reach us by live chat or Facebook Messenger. Please check the info provided on the following links: https://fizz.ca/en/contact-us.
    https://facebook.com/fizzca.
    Have a good one and stay safe!
    Radu
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