Mobile Internet not working.

Anne-Emilie Posts: 3 ✭✭

March 2020 in My Mobile

I do not have the 3g ext text next to my Fizz bar. Browsers and apps do not work. Connecting thought my home internet.

13

Answers

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  Mike Posts: 21,505 ✭✭

  March 2020

  Try to see if you can use the browser

  7
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  Christophe G. #14612 Posts: 25 ✭✭

  March 2020

  Toggling Cell data on and off can help then try restarting the phone and use an app like speedtest to see if you have traffic.If not you can contact support here : https://fizz.ca/en/faq/resolving-issues

  6
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  Zachary B. #19253 Posts: 13 ✭✭

  March 2020

  Try to contact Fizz support they are more likely going to help you with that problem

  6
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  Fizzy Posts: 11,741 ✭✭

  March 2020

  Hi Anne-Emilie,
  What phone are you using?
  Check out this Fizz FAQ on APN network settings, which are required to use mobile data on your phone: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  3
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  AntonioMar Posts: 788 ✭✭

  March 2020

  https://fizz.ca/en/contact-us

  1
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  Hugo_R Posts: 439 ✭✭

  March 2020

  You can contact Fizz customer service to see if everything is fine

  1

This discussion has been closed.