Why can't I receive calls? But can't make outgoing calls
Laura R. #18952
Posts: 1 ✭✭
in My Mobile
My bill is paid and I still can't make outgoing calls but I can receive calls can you help me please hello
14
Answers
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Laura,
Just try to reboot your phone can help.
Also, if you need more help
Please, contact the Fizz support by chat( from 8h00 to 21h00).
their adress is:
https://fizz.ca/en/contact-us
Wait 5 seconds to see the grren bubble chat and click on when you see it.
You'll be in contact with the Fizz support.6 -
I had the same issue yesterday. It seems to be happening again my phone seems to be to make and receive calls but i only hear dead air and i hear no ring tone prior to connecting. Hopefully it's fixed soon. I've also rebooted the phone.6
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Did you try to reboot ?
Did you try to remove and put back your sim card ?
If no result, contact Fizz support as explained by MichelP5 -
Hello Laura,
I have checked your account and I can see you've already contacted us and one of my colleagues answered your question.
If the situation is still present could you please contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Have a nice day.
Nicolae Bogdan5 -
I am having the same problem today, very weird. I will try to reboot my phone, you should try and see if that works.4
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