How can I send or receive mms pics or videos?
Answers
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You need to configure the APN and have data in your plan
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
For the data if you do not have the data plan, Fizz gave you a perk and also a bonus, you need to activate them
5 -
First, you need to have a plan with data and configure the APN settings on your phone.
See this link:
https://fizz.ca/en/solutions/search?keys=APN+settings4 -
Just like the other 2 persons told you already, take a look at your APN configuration
https://fizz.ca/en/solutions/search?keys=APN+settings3 -
Make sure you have a data plan (or data as Addon). This is required for receiving MMS
3 -
Hello Neeraj,
I have checked your account and I can see you have data from the upgrades. In this case, I suggest you have a look at the following FAQ https://fizz.ca/en/faq/what-are-fizz-network-settings-apn and follow the steps from there to set your APN settings if your phone is an android or update your iOS for your iPhone and accept the carrier afterward.
If the situation persists, please contact us by chat, follow the next FAQ https://fizz.ca/en/contact-us for our contact methods.
Have a nice day!
Nicolae Bogdan3 -
Make sure all your apn are set right1
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You need to fix your APN settings!2
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Need a hand?
https://fizz.ca/en/contact-us1
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