My internet is cut ?
Answers
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Fizz is 100% online
You can chat with them
You can try to restart the modem
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
CHAT
- Go to this is the link https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
9 - Go to this is the link https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it if you are not connect login
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Hello Ravikanth,
Checking your account I could see that your modem is online from our end, your payment is due to be processed shortly. I suggest you have a look at the following FAQ https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it for a few steps to follow.
If the situation persists, please contact us by chat, our contact methods can be found on the following FAQ https://fizz.ca/en/contact-us
Have a nice day.
Nicolae Bogdan7 -
Did you pay your service?
5 -
Well just follow Whizz Nicolae Bogdan instructions!6
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Ravikanth,
Sorry,
Fizz support is only by chat online from 8h00 to 21h00, each day..
See this link to get help:
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it4 -
Another example how to post without reading3
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Make sure that if you plug your computer directly to the modem would get the connection.2
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Need a hand?
https://fizz.ca/en/contact-us1
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