roaming doesn't work?
Elizabeth J. #17914
Posts: 5 ✭✭
in My Mobile
Hi. I have US + Canada and my friend has Canada. Both of us cannot access the Internet when in Ontario. We both have Androids and enabled data, but it DOES NOT WORK.
Where are STEP BY STEP and SIMPLE instructions to get this thing to work?!
Where are STEP BY STEP and SIMPLE instructions to get this thing to work?!
19
Answers
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Then you arleady enable the data roaming
Check your APN, if you have a videotron one, you need to change it
If the SMS sent from FIZZ (this is the link) does not help you out.
You can try to configure the APN manually. Here the full configuration
For Android phones
For internet
Name: FIZZ INTERNET APN: mobile.bm Proxy: Not set Port: Not set Username: Not set Password: Not set Server: Not set MMSC: Not set MMS proxy: Not set MMS port: Not set MCC: 302 MNC: 500 Authentification type: Not set APN type: default APN protocol: IPv4 APN roaming protocol: IPv4 Enable/disable APN: checked Bearer: Unspecified Mobile virtual network operator type: GID Mobile virtual network operator value: 55 For the MMS
Name: FIZZ MMS APN: mobile.bm Proxy: Not set Port: Not set Username: Not set Password: Not set Server: Not set MMSC: http://mms.mobile.bm MMS proxy: mmsproxy.mobile.bm MMS port: 80 MCC: 302 MNC: 500 Authentification type: Not set APN type: mms APN protocol: IPv4 APN roaming protocol: IPv4 Enable/disable APN: checked Bearer: LTE Mobile virtual network operator type: GID Mobile virtual network operator value: 55 7 -
Follow Mikes suggestions, looks like has this well covered6
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Hello Elizabeth,
Please make sure that the roaming data function is also activated on your phones while in Ontario and do verify your APN configs as per Mike's suggestion. If the APN and data roaming are on, yet it still does not work, do try to perform a manual network switch and connect to a Fizz EXT option that provides a strong signal for you.
Please reach us by chat for further trouble shooting if it is still not working for you.
Have a good day.
Catalin9 -
I am seeing same problem. It was working up to an hour ago. In Alberta and it worked yesterday and until an hour ago. Now LTE vanished and no data enabled. Phone calls still work. Hopefully will fix itself soon again.7
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Just LTE came back last 2 minutes, on Telus Fizz EXT here. All good again.7
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You need to set these APN settings.6
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Again, Mike has the best answer.
Bravo Mike!2 -
Hi Everyone. That's for your suggestions. Mike, I changed the APN settings as you suggested, but it doesn't allow me to send text messages now.0
This discussion has been closed.