Internet down close Atwater station since yesterday
Julien C. 10331
Posts: 10 ✭✭
in Internet
I live close Atwater station and my internet is down since yesterday.
I don't any WAN IP assigned in the router interface.
As a result I don't have internet on both my WIFI devices and my cable devices.
I tried to power cycle multiple times. From router interface and by unplugging the power cable for a few minutes.
I got to work home, internet is critical to me. Thanks
I don't any WAN IP assigned in the router interface.
As a result I don't have internet on both my WIFI devices and my cable devices.
I tried to power cycle multiple times. From router interface and by unplugging the power cable for a few minutes.
I got to work home, internet is critical to me. Thanks
24
Answers
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Fizz seems to have problem with the residential internet at the moment
https://community.fizz.ca/questions/2238702-internet-village-st-laurent
https://community.fizz.ca/questions/2238675-disconnect-internet
https://community.fizz.ca/questions/2238692-wifi-cant-use
You should contact the support9 -
Julien,
Dont hesitate.
Please, ask for help,
Contact the Fizz support by chat (8h00 to 21h00).
The adress is :
https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it8 -
Hello Julien,
Apologies for the unpleasant situation.
I have verified on my end and there seems to be a issue with our network in your area. Rest assured that our technical team is working on this to have it solved as soon as possible.
Once the situation is solved, the services should be restored automatically.
Thank you for your understanding.
Have a good day.
Catalin10 -
they has some problem now8
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Yesterday I had the same problem, I lost my internet connection around 7:30 pm, I rebooted my modem and after 40 minutes of playing with router, finally I get all the lights on and my WAN IP was released.
I suggest you chat with clients services
Regards
Mo7 -
Contact Fizz to see if everything has been resolved2
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There was a problem but it should be fixed by now1
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Yes know issue,
My internet is down since Thursday morning too.
They are aware ...0
This discussion has been closed.