Transfer the Profile to someone else
Answers
-
Contact Fizz support as they are the only ones who can do this.
Here is how you can reach them from your Fizz account web page:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Alternately, you can use Facebook Messenger ( https://www.facebook.com/fizzca/ )
11 -
You should be able to change this information in your account in the ''My Profile'' section without the support.9
-
Keivan,
We are Fizz users like you.
You need to contact the Fizz support by chat online.
Somes users talked that you can change your email adress by yourself but it's false, you cant.
Please, contact the support. This service is available from 8h00 to 21h00, each day.
To chat with Fizz whithout problem:
First, connect you to your Fizz account.
Then, ipen a second window and types:
https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.8 -
Please, contact the Fizz customer support.
Chat is available from 8h00 to 21h00, each day.
The adress is:
https://fizz.ca/en/contact-us9 -
You need to chat with Fizz to change the email.
But for the payment you can add the new one and delete the old one.9 -
Hi Keivan! You can chat with the Fizz team via messenger or via their website using the pop up conversation icon at the bottom right of your screen (only pops up during business hours and if agents are available)
Would you please close this question and choose a best answer ? Thanks
6 -
the email seems to be the only field that you cannot modify in your profile! Try contact support.4
-
Why don t You close your account and give your sim card to that person.
SIM card are reusable so the new person will do everything their own way
2
This discussion has been closed.