Have payed yesterday still not active. ?
No phone calls no data nothing!
I need it because I have to work with it
What's wrong with it ???
Answers
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Did you check the compatibility of your phone?
https://fizz.ca/en/faq/compatible-devices
Did you transfer the number?
Did you receive a message saying the the SIM was activated?Is your phone unlocked?
https://fizz.ca/en/faq/how-do-i-unlock-my-phone
Here we are users
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
CHAT
- Go to this page https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
5 - Go to this page https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone, if you are not connect login
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Fares,
Does your phone is compatible and unlock?
Vérify the APN settings.
If you need more help;
Please,
Contact the Fizz customer support by chat online.
This service is available from 8h00 to 21h00, each day.
The adress for chat is:
https://fizz.ca/en/contact-us3 -
It is finall working now.
I only thing I have done early this monning is to slect the right APN.
Thank you for trying to help me.
Have a nice day.3
