Have payed yesterday still not active. ?

I am new in fizz, I have finalized the payment to activate my account on the 17th february, but It's not working
No phone calls no data nothing!
I need it because I have to work with it
What's wrong with it ???

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
    Fares,
    Does your phone is compatible and unlock?
    Vérify the APN settings.
    If you need more help;
    Please,
    Contact the Fizz customer support by chat online.
    This service is available from 8h00 to 21h00, each day.
    The adress for chat is:
    https://fizz.ca/en/contact-us
  • sman
    sman Posts: 4,217 ✭✭
    Hi Fares,
    @MichleP the APN for the calls?!?!? Please do not give wrong information

    I believe that Mike give you a good advice, did you follow them?
    Any updates?
  • Fares B. #17399
    Fares B. #17399 Posts: 6 ✭✭
    It is finall working now.
    I only thing I have done early this monning is to slect the right APN.
    Thank you for trying to help me.
    Have a nice day.
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