Voicemail not picking up
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Robert W. #1129
Posts: 16 ✭✭
in My Mobile
My voicemail does not pick up when the phone is off or I don't answer. I can access my voicemail to listen to old messages and my PIN works. But no one can leave messages anymore.
25
Answers
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Robert,
.
Please, ask for help and contact the Fizz support customer by chat online tomorrow.
This service is available from 8h00 to 21h00, each day,
To do it without problem:
First, connect you to your Fizz account.
Then, open a second window and types this adress:
https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail
Wait a few seconds to see the green bubble chat down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.
It,9 -
Probably you modified the call forward
Try this code on your phone *#62# you must have +15146470999
source: https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding
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Follow Michelp suggestion8
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Hello @Robert,
Please make sure that your voicemail is not filled up. You may have to remove an old message and verify if you will be able to receive a new one if so. For more about this, please also take a look at:
https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail
Have a good day.
Catalin1 -
Yeah contact them on Messenger. They usually reply quickly7
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Contact support7
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Try changing your password,
and empy your voicemail box maybe it s full6 -
To receive an answer for that question,
you need to contact the Fizz support by chat online
This service is available from 8h00 to 21h00, each day.
To chat with Fizz without problem:
First, open a session and access to your fizz account.
Then, open a second window and types this adress:
https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.7 -
Contact support4
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for this probleme, only support can resolve it4
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Sounds like a system bug. Try contacting Fizz support.
3
This discussion has been closed.