My SIM card doesn’t work, what to do?
Luca M.
Posts: 1 ✭✭
I got my SIM card about one month ago, I tried activating it when I got it, but something happened during my registration and since I already put in my activation code, it doesn’t allow me to restart. What could I do?
25
Answers
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Hello Luca,
Could you please reach us directly by chat or Facebook Messenger to assist you with this matter? To reach us by chat, the bubble for it should appear on an FAQ such as:
https://fizz.ca/en/faq/activate
Thank you for your understanding.
Have a good day.
Catalin5 -
As answered above, in that case you need to contact Fizz support4
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Personally I communicate with Fizz by messenger, that’s what works best for me!4
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Contact Fizz directly3
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Hi, @Fling
The Whizzers are the community moderating team which can offer assistance to our customers and make sure that our community guidelines are followed. We do not receive points or leader board or any customer related feature. We simply offer assistance while needed and make sure that our community will evolve in a nice way.
Thank you for your understanding.
Have a good day.
Catalin4 -
Maybe it's broken. Contact support to be sure, maybe they can send you a new one.4
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Contact support fizz2
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Whizz (Fizz) said it. If you are in a rush, chat with Fizz from their website.
If not, use Facebook Messenger to send them a message; they reply pretty quickly!2 -
Contact Fizz support2
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contact Fizz Support2
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