Why is 2 my Android phone saying 'No Sim card' ?

Was working fine and stopped working, numerous power downs ans Sim re-seating failed to correct.

Answers

  • Mike
    Mike Posts: 21,577 ✭✭

    Probably your SIM is broken
    You must contact the support, and if it is broken they will replace it

    To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

    CHAT

    • Go to this page https://fizz.ca/en/faq/why-does-my-phone-say-emergency-calls-only , if you are not connect login
    • The business hours: every day from 8 a.m. to 9 p.m. (EST).
    • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • After all day trying different things it is now miraculously working . Tks for the input.
  • K L.
    K L. Posts: 210 ✭✭
    Tks for the follow up!
  • SW_Sk8
    SW_Sk8 Posts: 95 ✭✭
    Sounds like an issue with the SIM card, contact Fizz.
  • Fizzy
    Fizzy Posts: 11,802 ✭✭

    No sim means your phone couldn't read the sim.

    If the sim was installed incorrectly or dirty and you cleaned it with some rubbing alcohol, this would help.

     

    Glad you were able to get it working again!

  • Alfio
    Alfio Posts: 398 ✭✭
    Great news. Enjoy your Fizz phone service.
  • Beter
    Beter Posts: 137 ✭✭
    Most probably your sim is still not working or damged.
    Please try it in an iphone if it doesnt work it means it s broken.
This discussion has been closed.