Anyone else having a hard time finding someone at fizz to chat with ?
Mike D. #16494
Posts: 10 ✭✭
in Internet
went to the solution hub during their advertised business hours and low and behold no chat icon coming up in the lower right hand corner
23
Answers
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Maybe you could open a chat session with Fizz support... LOL. (just kidding before anyone starts roasting me...). :-P
5 -
Mike,
Dont forget to chat with Fizz is available from 8h00 to 21h00, each day.
To chat with FIZZ without problem:
First, open a session online and get to your Fizz account.
Then, open a second window and type this adress:
https://fizz.ca/en/solutions
Wait a few seconds to see the green bubble chat down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.8 -
oui support is long sometime6
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No, I've chatted with them almost 10 times now. Very quick and helpful.8
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For what I know and the experience I have, they are always available. The most common error is people don't see they are not connected to their account.
.
They are very easy to joint and always available from 8h00 to 21h00 every day7 -
Not really. When I wanted to activate my plan on a Saturday evening 7 pm, they really helped me a lot and fast !8
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Never had problem, do you have any script blocker or ad blocker?6
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Just message them by facebook. It is slower than the chat option but you just send the message and forget about it until they respond, no need to wait around.4
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No problem for me. Is maybe 5-10 min max...4
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Never a problem for me so far4
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Try to reach them with Facebook Messenger, that’s what works best for me.Good luck with your issue!4
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Never had problems to reach them in business hours3
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