Why I have no internet since 2 days?
Answers
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Was your payment rejected ?
Mayby there is some problem in your area ...
Try all solution in this before contacting the support
https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
You need to contact the support for this situation
CHAT
Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
4 -
There is no internet issues currently try rebooting your modem3
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Hi Hoang ,
I am very sorry for the inconvenience. As I have checked your account I can see that there is an isolated incident in your area that is affecting your service. Our technicians are already working on the matter and I can assure you that they will do their best to restore the service as soon as possible.
Thank you very much for your understanding!
Have a wonderful day!
-Bogda3 -
This is a good new!
A Whizz has confirmed you, they are repairing the service in your area.
Internet will be back soon for you.3 -
Great answer, Whizz !4
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It is not a good news, but at least you know that they are working on it
after 48hrs you can ask for a compensation, I know you prefer to have internet
Check your service agreement3 -
Did you figure it out? I'd contact support if not.0
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If you have solved your problem please choose the best answer to close the discussion.0
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Please close this0
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Does it work now.
Please close the question0 -
Working of as now ?0
