call drop after 3 beeps?
Answers
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One hour ago they told us that the problem was solved
When you tried last time?10 -
Restart your phone and let Fizz know if it keeps happening. They claimed the problem was solved a little while ago.8
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Fizz has been having more and more of these incidents. They are aware that this is occurring. They've suggested people configure their phones to connect to the 3G network instead of the LTE. Apparently, this resolved the issue for some users, BUT I see many posts from users where it did not change anything.
You may want to take this incident to the Fizz technical support on Messenger so they can create a trouble ticket and track the progress/corrections. They will have more information to help in their troubleshooting.9 -
Just wait...7
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@Martin: ... three beeps, then try again :-D6
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Samething for me since few days!!6
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They are on their way to arrange it6
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Oh really? Fisrt Time i Heard about this issue.4
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you are not alone, many people are complaining about this3
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You can also check the status of their service via this link.
https://fizz.ca/en/faq/status-services2 -
Try rebooting your phone it will go to the right cell network.
Maybe you were connected to a wrong one during the outage.2 -
Always try a reboot on your phone first, then airplane mode on/off...1
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Please close this2
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@Rachon The problem with checking the status of services page is that they don't update it frequently enough. Even while recognizing on the community forums that they were having problems with calls cutting off, they never once changed the status of services page. It always said that services were fully functional.0
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Please choose the best answer to close the discussion.0
This discussion has been closed.