Have Waited for 5 hours...?

Zhong L. · January 2020

I have waited for about 6 hours since the confirmation of payment today and my home Internet is still down... I wonder how hard it is to unfreeze it. Not going to lie, I’m genuinely irritated.

Hao7 · January 2020

Sorry for this problem. Contact Fizz is the only option.

Olivier R. #3666 · January 2020

contact support

Whizz · January 2020

Hello Zhong,
Apologies for the delay of home internet plan's reactivation. I see that our technical team has been informed about it and working to restore it in the quickest time possible.
Thanks for your understanding.
Have a good day.
Catalin

Alejandra D. · January 2020

Good luck!

Have Waited for 5 hours...?

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