- 25 bonus referal?

JOANNA C.
JOANNA C. Posts: 2 ✭✭
in Your Fizz Account
We are two people who created and account and we have everyone his own number. but the 25 cad of the bonus was only reimbursed for one of the two, I must emphasize that although both payments are made with the same credit card, this should not be an inconvenience for the refund of 25 cad to each person. What can i do? Should i write somewhere else? Please help me.

Answers

  • Mike
    Mike Posts: 21,694 ✭✭
    It was one account or two
    If it is only one account, this is normal, only the first plan will receive the 25$
  • Jorge C. #7735
    Jorge C. #7735 Posts: 93 ✭✭
    As Mike said. If is only one account you will only have the 25$ even if you have different numbers
  • Jimmy N. #14505
    Jimmy N. #14505 Posts: 620 ✭✭
    It's 1 rebate per account / per e-mail and pw, unfortunately.
  • Shlomo P.
    Shlomo P. Posts: 29 ✭✭
    From what I understood you both have each an account since you got 25$ referral credit if it was account will not get any referral credit could it be that new account the wrong referral was entered
    if this is the case the this is why you got only one referral credit.
    if this is not the case contact support to fix the issue
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Joana,
    If you have one account, you will receive one credit of 25$ for referral bonus.
  • Takion
    Takion Posts: 330 ✭✭
    MichelP I think according to Joanna he referred a fiend and only got one referral credit on one account
This discussion has been closed.

Categories