chat/payment?
Jean R. #15247
Posts: 2 ✭✭
in Internet
the chat bubble fo support is not appearing and i really need to talk to someone. On the website it says that you accept prepaid mastercard but suddenly, vanilla, on of the sole prepaid mastercard/visa providers does not work on reccurent charges. I woud like to know if it woud be possible to make this months payment a one time patment to avoid this problem...I just happened to get my wallet stolen and had to cancel my credit card. I have no other option but guest coming over tomorrow anyway? thank you to whoever reads this
20
Answers
-
You got an answer here
https://community.fizz.ca/questions/2184495-prepaid-mastercard
A Whizz is a Fizz employe7 -
You need to
1. Login
2. Solution Hub
3. Go to a specific topic, otherwise no bubble will appear
Hope it helps
7 -
Communicate with them by messenger, that’s what works best for me.By the way you got an answer for the Whizz on your first question.6
-
Jean,
Please,
see, this link: https://community.fizz.ca/questions/2184495-prepaid-mastercard
I dont think Fizz accept those prepaid credit card.
Please, communicate whit them by chat:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
or Facebook:
https://facebook.com/fizz.ca/ Click: Send Message4 -
Communicate with Fizz by chat or messenger....3
-
Whizz already gave you an answer in your other post.
You need to register a card that is associated to your name and address. Unfortunately Vanilla prepaid cards do not meet this criteria.
3
This discussion has been closed.