How to contact clientele service ?
Answers
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You need to follow these instructions
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
CHAT
- Go to this page https://fizz.ca/en/solutions
, if you are not connect login - The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
5 - Go to this page https://fizz.ca/en/solutions
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Yes Fizz is an online provider.5
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you cant join them via phone its online customer service only4
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Yes you can only join them online3
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You can use Facebook to contact them4
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Blackson,
Fizz customer service is only by chat (from 8h00 to 21h00, each day).
First, open a session online and access to your account.
Then, type:
https://fizz.ca/en/faq/resolving-issues
A green bubble chat will appear down to the right of the page.
When you see it, click on it.
Your chat session begin.3 -
I usually contact them by messenger.That is what works the best for me.2
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Yes everything is online
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