Appointment?

You need to take an appointment, here how to check for the visit of the technician, therefore the modem's delivery

https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

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  You can log into your Fizz account any time to see your past and future technician appointments. Service calls (for repairs), however, do not appear in your account. 

  To view your Fizz technician appointments:

  1. Log into your account and go to Manage plan.
  2. Click on Appointments.
  3. Here you will be able to see a complete list of all your past and future appointments.
  4. You will also be able to reschedule and cancel future appointments.
  
  

If you need a referral code this is mine K61CD, with this code you will receive 25$ to be applied to your 3^rd payment.

It is important to add the referral code must be used during the creation of your plan when the taxes are shown