Here the instructions
To buy a Travel Add-On:
if it does not work with your phone or an other browser, contact the supportAnd the research is automaticaly and the filter narrow down the choise during the typing therfore type anc click on the listsee image
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
Once you type in "mexico", you should see the available matching countries in green. You can click on the country you want to select it.
Once you have purchased the travel add-on, you will see it on your account.
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