Upgrade swap says I need to wait until yesterday

oiler

oiler Posts: 9 ✭✭

November 2019 in Your Fizz Account

You didn't read wrongly neither I wrote it lamely. I have one slot for upgrade occupied by a 250MB upgrade. If I click on my 500MB available upgrade, it suggest to swap it. When I try to do it, it gives a red alert "Unfortunately, you'll have to wait after 16/11/2019 to make any change to your rewards." Bytheway, today is 18/nov, and my bill cycle started three days ago.

16

Answers

Kovid Posts: 588 ✭✭

November 2019

Upgrades whether swapping or applying will take effect only next billing cycle.

7
Fizzy Posts: 11,926 ✭✭

November 2019

Logoff. Clear your browser cache and retry using incognito mode.

If same issue, please notify Fizz support.

11
Legandir Posts: 607 ✭✭

November 2019

It's Will be added n'est billing cycle

9
Gswim Posts: 543 ✭✭

November 2019

disregard the message given, the changes are always for the next billing cycle... fizz sends weird messages sometimes..

8
Micah Posts: 104 ✭✭

November 2019

Hmm, i think the wording may just be a bit weird. It should be applied on your next billing cycle If not I suggest contacting FIZZ through the chat bubble.

8
MichelP Posts: 8,731 ✭✭

November 2019

Oiler,
Yes, it will be added only on your next billing cycle. Sorry.

5

This discussion has been closed.

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