frozen internet?
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mark D. #13489
Posts: 1 ✭✭
in Internet
why is my internet frozen?
19
Answers
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Hello mark,
Apologies for the encountered issue.
I see that there has been a issue regarding the processing of your payment properly on our end and there has been a glitch regarding the reactivation of your plan.
Currently, I see that a colleague of mine has created a ticket for this matter to be handled by our tech team as soon as possible. Once this is fixed, we will inform you through the e-mail address of your account.
Thank you for your understanding and patience.
Have an awesome day.
Catalin7 -
Hope this has been fixed for you Mark
Just a friendly reminder to select the best response in order to close the ticket. 5 -
You should contact fizz by Facebook messenger or chat 2
This discussion has been closed.