Internet downtime lately, just Fizz or other providers too?
Internet seems to be down for a lot of people here. Is this a Fizz problem only or are people with other providers also experiencing downtime in the same regions because of weather?
Doesn't Fizz use Videotron's internet? Does that mean people using videotron are also experiencing the same issues?
Also, how come this is effecting internet but not so much mobile service?
Answers
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Yes fizz is using videotron cable
However the authentication is done by fizz15 -
Tou should go to messenger to ask about their internet but the mobile services and the internet aren't the same cable so it's bot the same16
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I wonder how that happens right? how does wind and rain end-up messing with intrernet.15
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If you have fallen trees nearby, your power, internet and landline may be down, but mobile service runs from cell towers.
Here is an update on news...
Some power outages from violent storm will last into next week, Hydro-Québec says
The utility dismissed comparisons to the 1998 Ice Storm, while saying it can't predict which areas of Quebec will get their power back first.
Many Quebecers will have to make do without electricity until next week as Hydro-Québec struggles to restore power after a violent windstorm left more than 800,000 clients in the dark Friday.
Wind gusts snapped many branches and trees, which in turn severed power lines. Many wooden electrical poles were also damaged.
The hardest hit areas: the Montérégie, Montreal and the Laurentians.
The storm left one person dead — a 63-year-old man in the Eastern Townships killed when a tree fell on him as he took photos of another downed tree.
With blackouts set to last days, some local governments set up warming centres. Quebec City welcomed residents on Friday evening, while in Montreal, the Côte-des-Neiges—Notre-Dame-de-Grâce borough said four buildings would be open on Saturday for those still without power.
It’s the biggest service interruption since the January 1998 Ice Storm, when up to 1.4 million customers were without power in the dead of winter and it took weeks to reestablish electricity to all.
At the height of Friday’s storm, close to 1 million customers were affected by outages.
Hydro said it had more than 1,000 employees on the ground and was also hiring private companies and asking neighbouring jurisdictions for help.
But the damage was so widespread that it will take time to deal with the downed power lines that have caused 2,000 power failures across the province, Éric Filion, president of Hydro’s distribution division, told a hastily arranged news conference Friday afternoon.
“That’s more than 2,000 places that our teams have to visit to make repairs,” he said. “We have a lot of work to do.”
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alright, that makes sense15
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Videotron is experiencing a lot of problems too. There are power outages, and probably cable transmission lines damaged as a result of the storm Thursday/Friday. It's going to take a few days to get it all sorted out. If you have power, you're way ahead of many thousands of others in the province.10
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Bell and Rogers seem to be having some issues as well. See the outage map here for Bell:
https://istheservicedowncanada.com/status/bell-canada/map5 -
Here is latest update from: https://fizz.ca/en/faq/status-services
November 2nd 2019, 2:00 p.m.
IMPORTANT: Due to poor weather conditions over the last few days, some Fizz members in several Quebec regions are experiencing problems with their Home Internet service.
Our teams are in place to restore the situation as soon as Hydro-Québec's technicians have completed their work. Please note that the Internet service may take a few hours to return to normal once electricity has been restored.Our mobile services are all fully functional.
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