Rewards for Mobile and Internet?
Daniel G. 33714
Posts: 2 ✭✭
Hi!
I have both Internet and Mobile from Fizz. I understand that I can use only 1 reward on my level but is it 1 reward for Internet and 1 for Mobile...? I have one enabled for Internet but it seems that I cannot add or change this existing one to a 500MB mobile upgrade. Any experiences with this?
Thanks!
I have both Internet and Mobile from Fizz. I understand that I can use only 1 reward on my level but is it 1 reward for Internet and 1 for Mobile...? I have one enabled for Internet but it seems that I cannot add or change this existing one to a 500MB mobile upgrade. Any experiences with this?
Thanks!
23
Answers
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Yes you have slots from each plan7
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You should have the same number of slots for each plan and they can be used at the same time9
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Nice, I was wondering that myself9
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I made the same mistake and accepted the 250MB upgrade prematurely. Now that I received the 500MB, I can use it until the 250MB gets activated, and then I should be able to swap that out with the 500MB for the next month.8
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Be careful when swapping upgrades... it seems that it takes one cycle to remove an upgrade, and another to add its replacement.7
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Thanks for the answers! Finally I contacted support and there is some issue with my account so that I cannot se a separate slot for my Mobile plan that they will fix.6
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